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04/04/2013
Telemarketers are prohibited by law from calling consumers on the Do Not Call Registry. They also are forbidden to call cell phones. This has not stopped them.
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02/07/2013
BBB warns seniors about fraudulent attempts to steal their personal information
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07/26/2012
Customers who bought into phone solicitations for magazine subscriptions from Coastal Readers Service, Inc. of Dallas, TX, are now complaining to BBB that the business deceptively trapped them into multi-year contracts and is sending bills that often exceed $1,000 in charges.
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07/23/2012
While there is currently no foolproof way for consumers to stop these calls except for changing telephone numbers, Connecticut BBB has some suggestions to help prevent and stop them.
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02/23/2012
The Obama Administration recognized the importance of industry self-regulation in providing consumers with privacy protections. CBBB's Online Interest-Based Advertising Accountability Program has been at the center of such self-regulatory efforts.
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01/20/2012
Caller ID spoofing is a growing problem, and consumers can complain to BBB, FTC and FCC, advises Jeannette Kopko of BBB serving Dallas and Northeast Texas to Daniel Novick of CW33 TV in Dallas - Fort Worth.
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12/23/2011
While more than 150 million numbers have been added to the National Do Not Call Registry, the Better Business Bureau continues to get calls from people who aren't aware of this resource.
The registry began in 2003 to give consumers a choice on telemarketing calls. It's managed by the Federal Trade Commission (FTC). If you decide to register your number, telemarketers covered by the registry have 31 days to comply and stop calling you. If they continue to call you, they can be fined thousands of dollars.
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11/08/2011
The BBB is warning St. Louis area businesses to be alert for phone calls from Victory Sports, a Texas-based sports marketing company selling advertising space on school T-shirts.
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10/03/2011
Parents of college-bound students are complaining to BBB that Student Services, Inc., Dallas, is misleading that the student wanted to order test preparation materials. The business has an F rating with BBB.
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08/15/2011
Scammers are falsely claiming to be with BBB in phone calls claiming that consumers have won a prize in a lottery or sweepstakes. The scammers are asking consumers to pay anywhere from $250 to $350 upfront by wire -- but there's no prize.
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07/25/2011
Free apps capture a QR code that converts it into a coupon or business card, launches an email, links to a website or even launches a "how to" video.
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03/25/2011
Schools across the country are complaining to the Better Business Bureau about misleading sales practices by telemarketers offering school supplies from Direct Business Products of Denton, TX.
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09/02/2010
Mobile marketing is an effective way for small business owners to tap into a younger customer base. Better Business Bureau recommends owners check out the potential in geo-location apps like Foursquare or Yelp.
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07/22/2010
Have you gotten a forwarded email that says all cell phone numbers are going to go public and you will be spammed by unwanted sales calls? Actually, it’s not going to happen.
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05/17/2010
Being successful at direct selling doesn’t require any special education or experience but it isn’t for everyone. Better Business Bureau suggests people ask themselves a few questions when considering a new venture in direct sales.
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