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09/28/2012
In the past 12 months, Better Business Bureau has received more than 4,000 complaints nationally against towing companies. BBB advises consumers to know the laws and pay attention to where they park to avoid costly towing ordeals.
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06/08/2012
The identity of the actual owner of Classy Car Parts in New Braunfels seems to be a disputed fact. Anthony Boult filed for the name with the Comal County Clerk, but a man calling himself Tony Noble claims he is the actual owner.
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01/02/2012
A new car buying practice, dubbed “yo-yoing,” is being scrutinized by car buyers and consumer advocacy groups across the nation. “Yo-yoing” happens when a consumer drives a new car off the lot, only to find out later that the auto dealer was unable to secure financing. The auto dealer then offers to sell the consumer a different car or raises the interest rate. Sometimes, the dealer simply repossesses the original car and keeps the down payment, claiming it goes towards the mileage the customer placed on the car.
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12/19/2011
With less than a week until Christmas, many families are finalizing their holiday plans. Whether you’re taking a trip to a family member’s house or a friend’s house, Better Business Bureau recommends putting some extra thought into your travel plans.
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08/15/2011
The online vehicle shoppers are being victimized by fraudulent vehicle sales and false claims of vehicle protection programs (VPP).
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06/28/2011
Michelle Corey of BBB in St. Louis tells the Today show about BBB's investigation of U S Fidelis, a marketer of vehicle service contracts. The principals have been indicted on consumer fraud charges.
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06/28/2011
Consumers continue to tell the BBB they feel tricked by the auto service contract industry's misleading advertising or duped into spending thousands of dollars for contracts with little or no value.
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06/15/2011
The Better Business Bureau (BBB) welcomes news of the indictment of the principals of US Fidelis, a vehicle service contract (VSC) company that has long been under investigation by the BBB.
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05/20/2011
Worthless service contracts sold by the Vehicle Service Contract (VSC) industry have cost consumers millions of dollars nationwide, a Better Business Bureau (BBB) study concludes.
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04/18/2011
With today’s 2010 tax return deadline and resulting refunds arriving in the next few days, BBB understands consumers will take the opportunity to use this extra money to buy a used vehicle. However, BBB warns that used car dealers were one of the most complained about industries last year with over 400 complaints. While the majority of complaints were resolved, many disputes could have been prevented by consumers taking the time to ask detailed questions and research dealerships in advance.
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02/01/1998
When you finance or lease a car, truck or other vehicle, your creditor or lessor holds important rights on the vehicle until you’ve made the last loan payment or fully paid off your leasing obligation. These rights are established by the signed contract and by state law. For example, if your payments are late or you default on your contract in any way, your creditor or lessor may have the right to repossess your car.
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